To help maintain the health and well-being of the McMaster community during COVID-19, in-person services are no longer available. However, you still have access to our appointments and services. We’re offering online one-on-one appointments via phone, email, Skype, Zoom or an alternate platform that works for you.
Here’s how online appointments work:
- Registration remains the same, but the delivery will be offered online.
- Once you register on OSCARplus, a program coordinator will connect with you via email to set up your online appointment.
Learn about Zoom (audio/video platform):
1. When you register for an appointment, we will provide you with a Zoom link. This link will give you direct access to the meeting — no download or account set up necessary.
2. If using audio or video, make sure that there’s enough light and limited background noise.
3. Introduce yourself to the host and/or participants using the text chat or audio/video functions.
4. Check Zoom’s how-to videos for further guidance.
If you have any questions about how to access our services at this time, please email email@example.com.
Hours of Operation
September to April
Monday – Thursday: 9:00 a.m. – 4:30 p.m.
Friday: 9:00 a.m. – 4:00 p.m.
May to August
Monday – Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 3:00 p.m.
SSC Appointments and Drop-ins
Academic Coach and Writing Advisor Appointments
Book an appointment with an academic coach or writing advisor on OSCARplus > Student Success Centre > Appointments > Academic Skills.
Our careers team is available on the online chat platform Brazen to answer your questions every Tuesday, Wednesday and Thursday, 1:30 p.m. – 4:00 p.m. Access our career drop-ins on Brazen.
Book an appointment with our careers team on OSCARplus > Student Success Centre > Careers.
International Student Services (ISS) Clinics
By appointment only (Book your appointment on OSCARplus)
Mondays and Fridays 9:00 a.m. – 4:00 p.m.
Our Immigration Consultant can answer questions about the following:
- Study Permit Renewal
- Off-Campus Work Permit Application
- Post-Graduate Work Permit Application
- Temporary Resident Visa Application (Entry Visa)
- Permanent Residency – Immigrating to Canada
- Other issues
For other questions, we welcome you to visit our International Student Services (ISS) website.