Let’s stay connected
Need quick answers? Try the live chat
Monday–Friday, 10:00 a.m. – 2:00 p.m. ET
Use the live chat to connect with us and get answers in real time. This is a space we created for you to ask questions, get information and chat with our staff and student staff who understand what it’s like to be in university. You can think of it as our virtual front desk. Find the “chat with us” button on any page of the website to get started.
Career drop-ins
In-person drop-ins (no appointment needed)
- Tuesdays and Thursdays, 1:30 to 4:00 p.m. ET
- Location: Gilmour Hall 110
Note: In-person drop-ins are 20 minutes, offered on a first-come, first-served basis.
Virtual drop-ins (register online)
International student drop-ins
In-person drop-ins (no appointment needed)
-
Mondays and Wednesdays, 1:30 p.m. to 4:00 p.m. ET
- Location: McMaster University Student Centre (MUSC) B118
Let’s connect on campus
Monday–Friday, 9:00 a.m. – 4:00 p.m. ET
- Student Success Centre, Gilmour Hall 110
- Spiritual Care and Learning Centre, McMaster University Student Centre (MUSC) 212
- SSC: Career and Experiential Lounge, McMaster University Student Centre (MUSC) B118
- SSC: Writing and Academic Skills Hub, Mills Library 215
Send us an email
If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for an appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. If you require any materials sent in an alternate/accessible format, please let us know.
Are you a faculty or staff member?
Contact studentsuccess@mcmaster.ca to learn about ways we can support you and help you help students. We offer customized workshops, webinars, resources and more.
LEADERSHIP TEAM

Arlene Fajutrao Dosen, B. Arts Sc., B.A., M.A. (she/her)
Executive Director and Assistant Dean, Student Success
Email: dosena@mcmaster.ca
Sean Beaudette, M. Ed, PMP (he/him)
Associate Director (Outreach, Transition and Academic Success)
Email: beaudes@mcmaster.ca
Katherine Hesson-Bolton
Manager, Talent Partnerships and Employer Relations
Email: hessonbk@mcmaster.ca

Elizabeth DiEmanuele, M.A. (she/her)
Manager, Marketing and Communications
Email: diemanei@mcmaster.ca
Jacquie Hampshire, M. Ed (she/her)
Director, Marketing, Communications and Community Engagement
Email: hampsh@mcmaster.ca
Liz Koblyk, PhD (she/her)
Associate Director (Wilson Leadership Scholar Award)
Email: wilsonleader@mcmaster.ca
Celeste Licorish (she/her)
Manager, Educational Initiatives and Assessment – Access Strategy
Email: licorisc@mcmaster.ca

Gisela Oliveira (she/her)
Associate Director (Skill Development and International Student Support)
Email: oliveig@mcmaster.ca
Jenna Storey, B.A., B. Ed. (she/her)
Manager, Educational Initiatives and Assessment – Writing and Academic Skills
Email: jenna.storey@mcmaster.caACCESS STRATEGY, ORIENTATION AND TRANSITION, ACADEMIC SKILLS



Holly Corbett, M. Ed., PhD Candidate (she/her)
Academic Skills Program Coordinator
On leave




Karen Rosenberg, Ph.D. (she/her)
Academic Skills Program Coordinator (Graduate Writing Specialist)
Email: rosenbek@mcmaster.ca
CAREERS, EMPLOYMENT AND EXPERIENTIAL

Stephanie Cognigni (she/her)
Experiential Programming and Outreach Coordinator
Email: scognig@mcmaster.ca









INTERNATIONAL STUDENT SERVICES AND GLOBAL OPPORTUNITIES

Mitchell Onyedikachi Emmanuel-Kalu, H.B.A. (he/him)
Global Experience and International Program Assistant
Email: emmanueo@mcmaster.ca


Jenna Levi, M.A. (she/her)
Education Abroad Coordinator
On leave



Randa Salih, RCIC (she/her)
Coordinator (International Undergraduate Students)
Email: salihr1@mcmaster.ca

FINANCIAL WELLNESS (MAC'S MONEY CENTRE)



COMMUNICATIONS, MARKETING AND EVENTS







Madeline Parr, H.B.A. (she/her)
Student Relations and Office Operations Coordinator
Email: parrm@mcmaster.ca

