Contact Us

Let’s stay connected

Need quick answers? Try the live chat

Monday–Friday, 10:00 a.m. – 2:00 p.m. ET

Use the live chat to connect with us and get answers in real time. This is a space we created for you to ask questions, get information and chat with our staff and student staff who understand what it’s like to be in university. You can think of it as our virtual front desk. Find the “chat with us” button on any page of the website to get started.

Career drop-ins

Virtual career drop-ins: Tuesdays and Thursdays, 1:30 p.m. to 4:00 p.m. ET (Zoom)

  • Join on Zoom, and someone from the careers team will join you when they’re available.
  • The virtual meetings are offered on a first-come, first-serve basis and range from 10 to 15 minutes.
  • There are options for text chat, audio or video. Let the staff member know your preference when they join.

Brought to you by the Student Success Centre (SSC) and Alumni Career Services.

In-person career drop-ins: Tuesdays and Thursdays, 1:30 p.m. to 4:00 p.m. ET (Gilmour Hall 110)

  • Meetings are offered on a first-come, first-serve basis and are approximately 20 minutes.

International student drop-ins

In-person drop-ins

Location: International and Exchange Student Experience Hub MUSC B118

  • Mondays and Thursdays: 1:30 p.m. to 4:00 p.m.
  • Tuesdays and Fridays: 9:00 a.m. to 12:00 p.m.

Writing advisor drop-ins

Writing advisors are available for 10 minutes to consult on essays, reports, reflections or any other type of writing project.

Location: Writing and Academic Skills Hub (L215)

  • Mondays, Tuesdays and Thursdays: 1:00 p.m. to 3:00 p.m.

Let’s connect on campus

Monday–Friday, 9:00 a.m. – 4:00 p.m. ET

  • Student Success Centre, Gilmour Hall 110
  • Spiritual Care and Learning Centre, McMaster University Student Centre (MUSC) 212
  • SSC: International and Exchange Student Experience Hub MUSC B118
  • SSC: Writing and Academic Skills Hub, Mills Library 215

Send us an email

If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for an appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. If you require any materials sent in an alternate/accessible format, please let us know.

Are you a faculty or staff member?

Contact studentsuccess@mcmaster.ca to learn about ways we can support you and help you help students. We offer customized workshops, webinars, resources and more.

Learn more about the Student Affairs divisions and Student Success Centre.


LEADERSHIP TEAM

Arlene F. Dosen

Arlene Fajutrao Dosen, B. Arts Sc., B.A., M.A. (she/her)

Executive Director and Assistant Dean, Student Success

Email: dosena@mcmaster.ca

Sean Beaudette

Sean Beaudette, M. Ed, PMP (he/him)

Associate Director (Outreach, Transition and Academic Success)

Email: beaudes@mcmaster.ca

Katherine Hesson-Bolton

Katherine Hesson-Bolton

Manager, Talent Partnerships and Employer Relations

Email: hessonbk@mcmaster.ca

Andy Crowell

Andy Crowell

Director (Spiritual Care and Learning Centre)

Email: crowella@mcmaster.ca

Elizabeth DiEmanuele, M.A. (she/her)

Manager, Marketing and Communications

Email: diemanei@mcmaster.ca

Jacqueline Hampshire

Jacquie Hampshire, M. Ed (she/her)

Director, Marketing, Communications and Community Engagement

Email: hampsh@mcmaster.ca

Celeste Licorish

Celeste Licorish (she/her)

Acting Associate Director, Wilson Leadership Scholar Award (WLSA)

Email: licorisc@mcmaster.ca

Anna Magnotta

Anna Magnotta (she/her)

Manager (Employment and Experiential Learning)

Email: nealean@mcmaster.ca

Adam Moniz

Adam Moniz

Manager, Educational Initiatives and Assessment — First-Year Experience. 

Email: monizab@mcmaster.ca

Gisela Oliveira

Gisela Oliveira (she/her)

Associate Director (Skill Development and International Student Support)

Email: oliveig@mcmaster.ca

Jenna Storey

Jenna Storey, B.A., B. Ed. (she/her)

Manager, Educational Initiatives and Assessment – Writing and Academic Skills

Email: jenna.storey@mcmaster.ca

ACCESS STRATEGY, ORIENTATION AND TRANSITION, ACADEMIC SKILLS

Chantalle Byrne

Chantalle Byrne

Transition Program Coordinator

Email: byrnece@mcmaster.ca

Michele Corbeil

Orientation and Transition Program Coordinator

Email: corbeil@mcmaster.ca

Colleen DeKlerk, BSc, B.Ed, M.Ed (she/her)

Academic Skills Program Coordinator

Email: deklerkc@mcmaster.ca

Katie Fitzgerald

Katie Fitzgerald (she/her)

Transition Program Coordinator

Email: fitzgerc@mcmaster.ca

Julia Millington

Julia Millington (she/her)

Transition Program Coordinator

Email: millingj@mcmaster.ca

Jen Pearson, BHSc, MSc (they/she)

Outreach Coordinator, Equity Deserving Groups (Access Program)

Email: pearsojl@mcmaster.ca

Karen Rosenberg, Ph.D. (she/her)

Academic Skills Program Coordinator (Graduate Writing Specialist)

Email: rosenbek@mcmaster.ca

Reeham Siddique

First-Year Transition Coach

Email: siddir6@mcmaster.ca

CAREERS, EMPLOYMENT AND EXPERIENTIAL

Stephanie Cognigni (she/her)

Experiential Programming and Outreach Coordinator

Email: scognig@mcmaster.ca

Cassie Fischer, M. Ed., RP (Inactive) (she/her)

Career Counsellor

Email: fischc3@mcmaster.ca

Teresa Finelli

Teresa Finelli (she/her)

Recruitment Coordinator

Email: tfinell@mcmaster.ca

Vanessa Hayward

Vanessa Hayward, MEd (she/her)

Career Development Advisor

Email: haywarv@mcmaster.ca

Fangwei Jiang

Career Development Advisor

Email: jiangf1@mcmaster.ca

Tanya Kett, M. Ed., CDP, CPC (she/her)

Career Counsellor

Email: kett@mcmaster.ca

Jared Kunar

Jared Kunar (he/him)

Career Development Advisor

Email: kunarj@mcmaster.ca

Kerri Latham

Kerri Latham, M. Ed. (she/her)

Career Counsellor (Lead)

Email: lathamk@mcmaster.ca

Jillian Perkins-Marsh

Jillian Perkins-Marsh, M. Ed. (she/her)

Career Counsellor (Alumni)

Email: perkinsj@mcmaster.ca

Tina Robinson

Tina Robinson (she/her)

Experiential Programming and Outreach Coordinator

Email: robinstm@mcmaster.ca

Jamie Wang, B.A. (he/him)

Talent Partnership Consultant

Email: wangjj@mcmaster.ca

INTERNATIONAL STUDENT SERVICES AND GLOBAL OPPORTUNITIES

Marisa Bachetti

Global Learning Coordinator

Email: bachetmd@mcmaster.ca

Mitchell Onyedikachi Emmanuel-Kalu

Mitchell Onyedikachi Emmanuel-Kalu, H.B.A. (he/him)

Global Experience and International Program Assistant

Email: emmanueo@mcmaster.ca

Andrea Gyamfi

Andrea Gyamfi (she/her)

Coordinator, Undergrad Students (International)

Email: gyamfia@mcmaster.ca

Charissa Hu

Charissa Hu, RISIA (she/her)

Immigration and Mobility Advisor

Email: hu98@mcmaster.ca

Jenna Levi, M.A. (she/her)

Global Experience Coordinator

Email: levij@mcmaster.ca

Alphonse Mwitenawe

Alphonse Mwitenawe

Global and International Program Assistant

Email: alphonsm@mcmaster.ca

Ana Pereira

Ana Pereira

Lead Coordinator (International Students)

Email: ferreiar@mcmaster.ca

Randa Salih

Randa Salih, RISIA (she/her)

Coordinator (International Undergraduate Students)

Email: salihr1@mcmaster.ca

On leave

Lajipe Sanwoolu

Lajipe Sanwoolu, CHRP, CHRL, RCIC

Immigration & Mobility Advisor

Email: sanwoolo@mcmaster.ca

Andrew Staples

Andrew Staples, M.A., BBA

Student Success Coach (International Students)

Email: staplesa@mcmaster.ca

FINANCIAL WELLNESS (MAC'S MONEY CENTRE)

Terry

Terry Bennett, BSW, AFC(C), QIC (she/her)

Money Coach

Email: bennet3@mcmaster.ca

Andrijana Olaizola

Andrijana Olaizola

Director, Student Affairs Finance & Administration

Email: olaizol@mcmaster.ca

Gina

Gina Robinson, CPA, CA

Financial Educator, Money Coach

Email: robing@mcmaster.ca

COMMUNICATIONS, MARKETING AND EVENTS

Christian Braun

Christian Braun (he/him)

Multimedia Designer

Email: brauncr2@mcmaster.ca

Danielle

Danielle Collado, M.A. (she/her)

Marketing Assistant

Email: colladda@mcmaster.ca

Abdo Habbani

Abdo Habbani

Multimedia Specialist

Email: hbbania@mcmaster.ca

Duwa Javed

Duwa Javed (she/her)

Communications Assistant

Email: javedd4@mcmaster.ca

Jeffrey Low

Jeff Low (he/him)

Marketing and Communications Strategist

Email: lowj5@mcmaster.ca

Catherine Martin (she/her)

Events and Communications Specialist

Email: catmartin@mcmaster.ca

Madeline Parr, H.B.A. (she/her)

Student Relations and Office Operations Coordinator

Email: parrm@mcmaster.ca

Camila Ruiz Tacha

Camila Ruiz Tacha (she/her)

Events Coordinator

Email: ruiztamc@mcmaster.ca

Jessica Vinluan (she/her)

Communications and Outreach Officer

Email: vinluaj@mcmaster.ca

Melanie Waters (she/her)

Events and Communications Specialist

Email: waterm3@mcmaster.ca