Contact Us
Virtual hours of operation
May to August
- Monday–Thursday: 9:00 a.m. – 4:00 p.m.
- Friday: 9:00 a.m. – 3:00 p.m.
September to April
- Monday–Thursday: 9:00 a.m. – 4:30 p.m.
- Friday: 9:00 a.m. – 4:00 p.m.
If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for any appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. Should you require any materials sent in an alternate/accessible format, please advise.
Front Desk Live Chat hours
- Monday–Friday: 10:00 a.m. – 2:00 p.m.
Meet the Live Chat team
Name: Nyota Kabika (Social Sciences, fourth year)
Title: SSC Student Staff
- My likes: watching Netflix, spending time with friends and online shopping
- My super skill: getting around campus (knowing where buildings are located)
Name: Alphonse Mwitenamwe (Social Sciences, third year)
Title: SSC Student Staff
- My likes: watching movies, playing soccer and listening to music
- My super skill: knowing important services for students on campus
Name: Maryam Rehman (Social Sciences, third year)
Title: SSC Student Staff
- My likes: cooking new recipes, cleaning and organizing, watching Korean dramas
- My super skill: knowing how to direct students based on their needs
Name: Andrea Gyamfi
Title: Global and International Program Assistant
- My likes: TV/movie analysis, reading, thrifting, travelling, fashion, the entire R&B genre
- My super skill: citing obscure pop-culture facts, connecting students with international experiences
Name: Catherine Martin
Title: Events and Communications Specialist
- My likes: swimming, drawing and fresh baguettes
- My super skill: rhyming
Name: Rachel Nelson
Title: Events and Communications Specialist
- My likes: trying new foods and restaurants, watching Netflix and travelling
- My super skill: coming up with creative and savvy ideas
Name: Melanie Waters
Title: Events and Communications Specialist
- My likes: sitcoms, feeding the birds and geocaching
- My super skill: identifying people’s doppelganger
MEET THE SSC STAFF
Name: Gina Robinson, CPA., CA.
Title: Director of the Student Success Centre and Assistant Dean
Email: robing@mcmaster.ca
Name: Gisela Oliveira
Title: Associate Director (Skill Development and International Student Support)
Email: oliveig@mcmaster.ca
Name: Jacqueline Hampshire
Title: Associate Director (Communications, Marketing and Events)
Email: hampsh@mcmaster.ca
Name: Anna Magnotta
Title: Manager, Employment and Experiential Learning
Email: nealean@mcmaster.ca
Name: Michele Corbeil
Title: Orientation and Transition Program Coordinator
Email: corbeil@mcmaster.ca
Name: Holly Corbett, M.S.Ed., PhD Candidate
Title: Academic Skills Program Coordinator
Email: writing@mcmaster.ca
Name: Mary McCaffery, M.Ed.
Title: Academic Skills Program Coordinator
Email: mccafm1@mcmaster.ca
On Leave
Name: Jenna Storey, BA., B.Ed.
Title: Academic Skills Program Coordinator
Email: jenna.storey@mcmaster.ca
Name: Kerri Latham, M.Ed.
Title: Lead Counsellor
Email: lathamk@mcmaster.ca
Name: Ann Andree-Wiebe, M.Ed, RP
Title: Career Counsellor
Email: andreewa@mcmaster.ca
Name: Stephanie Cognigni
Title: Experiential Program Outreach Coordinator
Email: scognig@mcmaster.ca
Name: Teresa Finelli
Title: Recruitment Coordinator
Email: tfinell@mcmaster.ca
Name: Katherine Hesson-Bolton
Title: Diversity Employment Coordinator
Email: hessonbk@mcmaster.ca
Name: Winnie F. Jiang
Title: Career Development Practitioner
Email: jiangf1@mcmaster.ca
Name: Tanya Kett, M.Ed., CDP., CPC.
Title: Career Counsellor
Email: kett@mcmaster.ca
Name: Jillian Perkins-Marsh, M.Ed.
Title: Alumni Career Counsellor
Email: perkinsj@mcmaster.ca
Name: Ana Pereira
Title: Lead Coordinator, International Students
Email: ferreiar@mcmaster.ca
Name: Anthony Cheah, M.Sc., RCIC.
Title: Immigration Consultant
Email: immigration@mcmaster.ca
Name: Andrew Staples, MA., BBA.
Title: Student Success Coach (International Students)
On Leave
Name: Lajipe Sanwoolu, CHRP., RCIC
Title: Immigration and Mobility Advisor
On Leave
Name: Andrea Gyamfi
Title: Global and International Program Assistant
Email: gyamfia@mcmaster.ca
Name: Francesca Hernandez Weinerth, MA.
Title: Global Experience Coordinator
Email: hernaf2@mcmaster.ca
Name: Jenna Levi, MA.
Title: Education Abroad Coordinator
Email: levij@mcmaster.ca
Name: Christian Braun
Title: Multimedia Specialist
Email: brauncr2@mcmaster.ca
Name: Elizabeth DiEmanuele, MA.
Title: Digital Media Specialist
Email: diemanei@mcmaster.ca
Name: Jeff Low
Title: Communications Coordinator
Email: lowj5@mcmaster.ca
Name: Catherine Martin
Title: Events and Communications Specialist
Email: catmartin@mcmaster.ca
Name: Rachel Nelson
Title: Events and Communications Specialist
Email: nelsonrm@mcmaster.ca
Name: Melanie Waters
Title: Events and Communications Specialist
Email: waterm3@mcmaster.ca
