Contact Us

If you have general questions related to the Student Success Centre and our services, email If you have an accommodation need for any appointment, event, meeting or workshop hosted by the Student Success Centre, please email Should you require any materials sent in an alternate/accessible format, please advise.

Live chat hours

May to August

  • Monday–Thursday: 10:00 a.m. – 2:00 p.m.

September to April

  • Monday–Friday: 10:00 a.m. – 2:00 p.m.

Meet the Live Chat team

Shania Atcha

Name: Shania Atcha (she/her)
Title: Communications Assistant

  • My likes: gardening, baking/cooking, nature adventures, trying new foods, spending time with family and friends
  • My super skill: excellent gift-giver, connecting with students, planning fun events
Elizabeth DiEmanuele

Name: Elizabeth DiEmanuele, MA. (she/her)
Title: Digital Media Specialist

  • My likes: TV, reading, travelling and dogs, especially corgis
  • My super skill: connecting people through shared passions and interests
Andrea Gyamfi

Name: Andrea Gyamfi (she/her)
Title: Global and International Program Assistant

  • My likes: TV/movie analysis, reading, thrifting, travelling, fashion, the entire R&B genre
  • My super skill: citing obscure pop-culture facts, connecting students with international experiences
Catherine Martin

Name: Catherine Martin (she/her)
Title: Events and Communications Specialist

  • My likes: swimming, drawing and fresh baguettes
  • My super skill: rhyming
Rachel Nelson

Name: Rachel Nelson (she/her)
Title: Events and Communications Specialist

  • My likes: trying new foods and restaurants, watching Netflix and travelling
  • My super skill: coming up with creative and savvy ideas
Tina Robinson

Name: Tina Robinson (she/her)
Title: Assistant Program Coordinator

  • My likes: reading fantasy novels, playing video games
  • My super skill: solving puzzles
Melanie Waters

Name: Melanie Waters (she/her)
Title: Events and Communications Specialist

  • My likes: sitcoms, feeding the birds and geocaching
  • My super skill: identifying doppelgangers