Contact Us

Let’s stay connected

Need quick answers? Try the live chat

Monday–Friday, 10:00 a.m. – 2:00 p.m. ET

Use the live chat to connect with us and get answers in real time. This is a space we created for you to ask questions, get information and chat with our staff and student staff who understand what it’s like to be in university. You can think of it as our virtual front desk. Find the “chat with us” button on any page of the website to get started.

Career drop-ins

In-person drop-ins (no appointment needed)

  • Tuesdays and Thursdays, 1:30 to 4:00 p.m. ET
  • Location: Gilmour Hall 110

Note: In-person drop-ins are 20 minutes, offered on a first-come, first-served basis.

Virtual drop-ins (register online)

International student drop-ins

In-person drop-ins (no appointment needed)

  • Mondays and Wednesdays, 1:30 p.m. to 4:00 p.m. ET
  • Location: McMaster University Student Centre (MUSC) B118

Let’s connect on campus

Monday–Friday, 9:00 a.m. – 4:00 p.m. ET

  • Student Success Centre, Gilmour Hall 110
  • Spiritual Care and Learning Centre, McMaster University Student Centre (MUSC) 212
  • SSC: Career and Experiential Lounge, McMaster University Student Centre (MUSC) B118
  • SSC: Writing and Academic Skills Hub, Mills Library 215

Send us an email

If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for an appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. If you require any materials sent in an alternate/accessible format, please let us know.

Are you a faculty or staff member?

Contact studentsuccess@mcmaster.ca to learn about ways we can support you and help you help students. We offer customized workshops, webinars, resources and more.

Learn more about the Student Affair Divisions and Student Success Centre.

LEADERSHIP TEAM

Arlene F. Dosen

Arlene Fajutrao Dosen, B. Arts Sc., B.A., M.A. (she/her)

Director, Student Success

Email: dosena@mcmaster.ca

Sean Beaudette

Sean Beaudette, M. Ed, PMP (he/him)

Associate Director (Outreach, Transition and Academic Success)

Email: beaudes@mcmaster.ca

Katherine Hesson-Bolton

Katherine Hesson-Bolton

Manager, Talent Partnerships and Employer Relations

Email: hessonbk@mcmaster.ca

Andy Crowell

Andy Crowell

Director (Spiritual Care and Learning Centre)

Email: crowella@mcmaster.ca

Elizabeth DiEmanuele

Elizabeth DiEmanuele, M.A. (she/her)

Manager, Marketing and Communications

Email: diemanei@mcmaster.ca

Celeste Licorish

Celeste Licorish (she/her)

Manager, Educational Initiatives and Assessment – Access Strategy

Email: licorisc@mcmaster.ca

Jacqueline Hampshire

Jacqueline Hampshire, M. Ed (she/her)

Director, Marketing, Communications and Community Engagement

Email: hampsh@mcmaster.ca

Liz Koblyk

Liz Koblyk, PhD (she/her)

Associate Director (Wilson Leadership Scholar Award)

Email: wilsonleader@mcmaster.ca

Anna Magnotta

Anna Magnotta (she/her)

Manager (Employment and Experiential Learning)

Email: nealean@mcmaster.ca

Gisela Oliveira

Gisela Oliveira (she/her)

Associate Director (Skill Development and International Student Support)

Email: oliveig@mcmaster.ca

ACCESS STRATEGY, ORIENTATION AND TRANSITION, ACADEMIC SKILLS

Chantalle Byrne

Chantalle Byrne

Archway Coach

Email: byrnece@mcmaster.ca

Michele Corbeil

Michele Corbeil

Orientation and Transition Program Coordinator

Email: corbeil@mcmaster.ca

Holly Corbett

Holly Corbett, M. Ed., PhD Candidate (she/her)

Academic Skills Program Coordinator


On leave

Kyle Faiczak

Kyle Faiczak (he/him)

Transition Program Coordinator

Email: faiczakk@mcmaster.ca

Katie Fitzgerald

Katie Fitzgerald (she/her)

Transition Program Coordinator

Email: fitzgerc@mcmaster.ca

Julia Millington

Julia Millington (she/her)

Transition Program Coordinator

Email: millingj@mcmaster.ca

Adam Moniz

Adam Moniz (he/him)

Transition Program Coordinator

Email: monizab@mcmaster.ca

Karen Rosenberg smiling.

Karen Rosenberg, Ph.D. (she/her)

Academic Skills Program Coordinator (Graduate Writing Specialist)

Email: rosenbek@mcmaster.ca

Jeremy Sewnauth

Jeremy Sewnauth, BSc (he/him)

Archway Coach

Email: sewnautj@mcmaster.ca

Jenna Storey

Jenna Storey, B.A., B. Ed. (she/her)

Academic Skills Program Coordinator

Email: jenna.storey@mcmaster.ca

CAREERS, EMPLOYMENT AND EXPERIENTIAL

Stephanie Cognigni

Stephanie Cognigni (she/her)

Experiential Programming and Outreach Coordinator

Email: scognig@mcmaster.ca

Cassie Fischer

Cassie Fischer, M. Ed., RP (she/her)

Career Counsellor

Email: fischc3@mcmaster.ca

Teresa Finelli

Teresa Finelli (she/her)

Recruitment Coordinator

Email: tfinell@mcmaster.ca

Gabe Jacobs

Gabe Jacobs (he/him)

Talent Partnership Consultant

Email: jacobg1@mcmaster.ca

Winnie Jiang

Winnie F. Jiang

Career Coach

Email: jiangf1@mcmaster.ca

Tanya Kett

Tanya Kett, M. Ed., CDP, CPC (she/her)

Career Counsellor

Email: kett@mcmaster.ca

Jared Kunar

Jared Kunar (he/him)

Career Development Advisor

Email: kunarj@mcmaster.ca

Kerri Latham

Kerri Latham, M. Ed. (she/her)

Career Counsellor (Lead)

Email: lathamk@mcmaster.ca

Jillian Perkins-Marsh

Jillian Perkins-Marsh, M. Ed. (she/her)

Career Counsellor (Alumni)

Email: perkinsj@mcmaster.ca

Tina Robinson

Tina Robinson (she/her)

Assistant Program Coordinator

Email: robinstm@mcmaster.ca

Victoria Wert

Victoria Wert, M.Ed (she/her)

Career Counsellor

Email: wertv@mcmaster.ca

COMMUNICATIONS, MARKETING AND EVENTS

Christian Braun

Christian Braun (he/him)

Multimedia Designer

Email: brauncr2@mcmaster.ca

Ashley Fink

Ashley Fink (she/her)

Web and Graphic Designer (Student Success Centre and Student Accessibility Services)

Email: finka1@mcmaster.ca

Jeffrey Low

Jeffrey Low, (he/him)

Marketing and Communications Strategist

Email: lowj5@mcmaster.ca

Catherine Martin

Catherine Martin (she/her)

Events and Communications Specialist

Email: catmartin@mcmaster.ca

Rachel Nelson

Rachel Nelson (she/her)

Events and Communications Specialist


On leave

Madeline Parr

Madeline Parr, H.B.A. (she/her)

Student Relations and Office Operations Coordinator

Email: parrm@mcmaster.ca

Camila Ruiz Tacha

Camila Ruiz Tacha (she/her)

Events Coordinator

Email: ruiztamc@mcmaster.ca

Jessica Vinluan (she/her)

Communications Coordinator

Email: vinluaj@mcmaster.ca

Melanie Waters

Melanie Waters (she/her)

Events and Communications Specialist

Email: waterm3@mcmaster.ca

INTERNATIONAL STUDENT SERVICES AND GLOBAL OPPORTUNITIES

Mitchell Onyedikachi Emmanuel-Kalu

Mitchell Onyedikachi Emmanuel-Kalu, H.B.A. (he/him)

Global Experience and International Program Assistant

Email: emmanueo@mcmaster.ca

Andrea Gyamfi

Andrea Gyamfi (she/her)

Coordinator, Undergrad Students (International)

Email: gyamfia@mcmaster.ca

Charissa Hu

Charissa Hu (she/her), RISIA

Immigration and Mobility Advisor

Email: hu98@mcmaster.ca

Jenna Levi

Jenna Levi, M.A. (she/her)

Education Abroad Coordinator

On leave

Alphonse Mwitenawe

Alphonse Mwitenawe

Global and International Program Assistant

Email: alphonsm@mcmaster.ca

Ana Pereira

Ana Pereira

Lead Coordinator (International Students)

Email: ferreiar@mcmaster.ca

Randa Salih

Randa Salih, RCIC (she/her)

Coordinator (International Undergraduate Students)

Email: salihr1@mcmaster.ca

Lajipe Sanwoolu

Lajipe Sanwoolu, CHRP, CHRL, RCIC

Immigration & Mobility Advisor

Email: sanwoolo@mcmaster.ca

Andrew Staples

Andrew Staples, M.A., BBA

Student Success Coach (International Students)

Email: staplesa@mcmaster.ca