Contact Us

Let’s stay connected

Need quick answers? Try the live chat

Monday–Friday, 10:00 a.m. – 2:00 p.m. ET

Use the live chat to connect with us and get answers in real time. This is a space we created for you to ask questions, get information and chat with our staff and student staff who understand what it’s like to be in university. You can think of it as our virtual front desk. Find the “chat with us” button on any page of the website to get started.

Career drop-ins

In-person drop-ins (no appointment needed)

  • Tuesdays and Thursdays, 1:30 to 4:00 p.m. ET
  • Location: Gilmour Hall 110

Note: In-person drop-ins are 20 minutes, offered on a first-come, first-served basis.

Virtual drop-ins (register online)

International student drop-ins

In-person drop-ins (no appointment needed)

  • Mondays and Wednesdays, 1:30 p.m. to 4:00 p.m. ET
  • Location: McMaster University Student Centre (MUSC) B118

Let’s connect on campus

Monday–Friday, 9:00 a.m. – 4:00 p.m. ET

  • Student Success Centre, Gilmour Hall 110
  • Spiritual Care and Learning Centre, McMaster University Student Centre (MUSC) 212
  • SSC: Career and Experiential Lounge, McMaster University Student Centre (MUSC) B118
  • SSC: Writing and Academic Skills Hub, Mills Library 215

Send us an email

If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for an appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. If you require any materials sent in an alternate/accessible format, please let us know.

Are you a faculty or staff member?

Contact studentsuccess@mcmaster.ca to learn about ways we can support you and help you help students. We offer customized workshops, webinars, resources and more.

Learn more about the Student Affairs divisions and Student Success Centre.


LEADERSHIP TEAM

Arlene F. Dosen

Arlene Fajutrao Dosen, B. Arts Sc., B.A., M.A. (she/her)

Executive Director and Assistant Dean, Student Success

Email: dosena@mcmaster.ca

Sean Beaudette

Sean Beaudette, M. Ed, PMP (he/him)

Associate Director (Outreach, Transition and Academic Success)

Email: beaudes@mcmaster.ca

Katherine Hesson-Bolton

Katherine Hesson-Bolton

Manager, Talent Partnerships and Employer Relations

Email: hessonbk@mcmaster.ca

Andy Crowell

Andy Crowell

Director (Spiritual Care and Learning Centre)

Email: crowella@mcmaster.ca

Elizabeth DiEmanuele, M.A. (she/her)

Manager, Marketing and Communications

Email: diemanei@mcmaster.ca

Jacqueline Hampshire

Jacquie Hampshire, M. Ed (she/her)

Director, Marketing, Communications and Community Engagement

Email: hampsh@mcmaster.ca

Liz Koblyk

Liz Koblyk, PhD (she/her)

Associate Director (Wilson Leadership Scholar Award)

Email: wilsonleader@mcmaster.ca

Celeste Licorish

Celeste Licorish (she/her)

Manager, Educational Initiatives and Assessment – Access Strategy

Email: licorisc@mcmaster.ca

Anna Magnotta

Anna Magnotta (she/her)

Manager (Employment and Experiential Learning)

Email: nealean@mcmaster.ca

Gisela Oliveira

Gisela Oliveira (she/her)

Associate Director (Skill Development and International Student Support)

Email: oliveig@mcmaster.ca

Jenna Storey

Jenna Storey, B.A., B. Ed. (she/her)

Manager, Educational Initiatives and Assessment – Writing and Academic Skills

Email: jenna.storey@mcmaster.ca

ACCESS STRATEGY, ORIENTATION AND TRANSITION, ACADEMIC SKILLS

Chantalle Byrne

Chantalle Byrne

Archway Coach

Email: byrnece@mcmaster.ca

Michele Corbeil

Michele Corbeil

Orientation and Transition Program Coordinator

Email: corbeil@mcmaster.ca

Holly Corbett

Holly Corbett, M. Ed., PhD Candidate (she/her)

Academic Skills Program Coordinator


On leave

Katie Fitzgerald

Katie Fitzgerald (she/her)

Transition Program Coordinator

Email: fitzgerc@mcmaster.ca

Julia Millington

Julia Millington (she/her)

Transition Program Coordinator

Email: millingj@mcmaster.ca

Adam Moniz

Adam Moniz (he/him)

Transition Program Coordinator

Email: monizab@mcmaster.ca

Karen Rosenberg smiling.

Karen Rosenberg, Ph.D. (she/her)

Academic Skills Program Coordinator (Graduate Writing Specialist)

Email: rosenbek@mcmaster.ca

Jeremy Sewnauth

Jeremy Sewnauth, BSc (he/him)

Archway Coach

Email: sewnautj@mcmaster.ca

CAREERS, EMPLOYMENT AND EXPERIENTIAL

Stephanie Cognigni

Stephanie Cognigni (she/her)

Experiential Programming and Outreach Coordinator

Email: scognig@mcmaster.ca

Cassie Fischer

Cassie Fischer, M. Ed., RP (she/her)

Career Counsellor

Email: fischc3@mcmaster.ca

Teresa Finelli

Teresa Finelli (she/her)

Recruitment Coordinator

Email: tfinell@mcmaster.ca

Gabe Jacobs

Gabe Jacobs (he/him)

Talent Partnership Consultant

Email: jacobg1@mcmaster.ca

Winnie Jiang

Fangwei Jiang

Career Development Advisor

Email: jiangf1@mcmaster.ca

Tanya Kett

Tanya Kett, M. Ed., CDP, CPC (she/her)

Career Counsellor

Email: kett@mcmaster.ca

Jared Kunar

Jared Kunar (he/him)

Career Development Advisor

Email: kunarj@mcmaster.ca

Kerri Latham

Kerri Latham, M. Ed. (she/her)

Career Counsellor (Lead)

Email: lathamk@mcmaster.ca

Jillian Perkins-Marsh

Jillian Perkins-Marsh, M. Ed. (she/her)

Career Counsellor (Alumni)

Email: perkinsj@mcmaster.ca

Tina Robinson

Tina Robinson (she/her)

Assistant Program Coordinator

Email: robinstm@mcmaster.ca

Victoria Wert

Victoria Wert, M.Ed (she/her)

Career Counsellor

Email: wertv@mcmaster.ca

INTERNATIONAL STUDENT SERVICES AND GLOBAL OPPORTUNITIES

Mitchell Onyedikachi Emmanuel-Kalu

Mitchell Onyedikachi Emmanuel-Kalu, H.B.A. (he/him)

Global Experience and International Program Assistant

Email: emmanueo@mcmaster.ca

Andrea Gyamfi

Andrea Gyamfi (she/her)

Coordinator, Undergrad Students (International)

Email: gyamfia@mcmaster.ca

Charissa Hu

Charissa Hu (she/her), RISIA

Immigration and Mobility Advisor

Email: hu98@mcmaster.ca

Jenna Levi

Jenna Levi, M.A. (she/her)

Education Abroad Coordinator

On leave

Alphonse Mwitenawe

Alphonse Mwitenawe

Global and International Program Assistant

Email: alphonsm@mcmaster.ca

Ana Pereira

Ana Pereira

Lead Coordinator (International Students)

Email: ferreiar@mcmaster.ca

Randa Salih

Randa Salih, RCIC (she/her)

Coordinator (International Undergraduate Students)

Email: salihr1@mcmaster.ca

Lajipe Sanwoolu

Lajipe Sanwoolu, CHRP, CHRL, RCIC

Immigration & Mobility Advisor

Email: sanwoolo@mcmaster.ca

Andrew Staples

Andrew Staples, M.A., BBA

Student Success Coach (International Students)

Email: staplesa@mcmaster.ca

FINANCIAL WELLNESS (MAC'S MONEY CENTRE)

Terry

Terry Bennett, BSW, AFC(C), QIC (she/her)

Money Coach

Email: bennet3@mcmaster.ca

Andrijana Olaizola

Andrijana Olaizola

Director, Student Affairs Finance & Administration

Email: olaizol@mcmaster.ca

Gina

Gina Robinson, CPA, CA

Financial Educator, Money Coach

Email: robing@mcmaster.ca

COMMUNICATIONS, MARKETING AND EVENTS

Christian Braun

Christian Braun (he/him)

Multimedia Designer

Email: brauncr2@mcmaster.ca

Danielle

Danielle Collado, M.A. (she/her)

Marketing Assistant

Email: colladda@mcmaster.ca

Abdo Habbani

Abdo Habbani, MASc

Communication Assistant (Multimedia)

Email: hbbania@mcmaster.ca

Duwa Javed

Duwa Javed (she/her)

Project Support Assistant

Email: javedd4@mcmaster.ca

Jeffrey Low

Jeff Low (he/him)

Marketing and Communications Strategist

Email: lowj5@mcmaster.ca

Catherine Martin (she/her)

Events and Communications Specialist

Email: catmartin@mcmaster.ca

Madeline Parr, H.B.A. (she/her)

Student Relations and Office Operations Coordinator

Email: parrm@mcmaster.ca

Camila Ruiz Tacha

Camila Ruiz Tacha (she/her)

Events Coordinator

Email: ruiztamc@mcmaster.ca

Jessica Vinluan (she/her)

Communications Coordinator

Email: vinluaj@mcmaster.ca

Melanie Waters (she/her)

Events and Communications Specialist

Email: waterm3@mcmaster.ca