Contact Us

818

Virtual hours of operation

May to August

  • Monday–Thursday: 9:00 a.m. – 4:00 p.m.
  • Friday: 9:00 a.m. – 3:00 p.m.

September to April

  • Monday–Thursday: 9:00 a.m. – 4:30 p.m.
  • Friday: 9:00 a.m. – 4:00 p.m.

If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for any appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. Should you require any materials sent in an alternate/accessible format, please advise.

Front Desk Live Chat hours

  • Monday–Friday: 10:00 a.m. – 2:00 p.m.

Meet the Live Chat team

Nyota Kabika

Name: Nyota Kabika (Social Sciences, fourth year)
Title: SSC Student Staff

  • My likes: watching Netflix, spending time with friends and online shopping
  • My super skill: getting around campus (knowing where buildings are located)
Alphonse Mwitenamwe

Name: Alphonse Mwitenamwe (Social Sciences, third year)
Title: SSC Student Staff

  • My likes: watching movies, playing soccer and listening to music
  • My super skill: knowing important services for students on campus
Maryam Rehman

Name: Maryam Rehman (Social Sciences, third year)
Title: SSC Student Staff

  • My likes: cooking new recipes, cleaning and organizing, watching Korean dramas
  • My super skill: knowing how to direct students based on their needs
Andrea Gyamfi

Name: Andrea Gyamfi
Title: Global and International Program Assistant

  • My likes: TV/movie analysis, reading, thrifting, travelling, fashion, the entire R&B genre
  • My super skill: citing obscure pop-culture facts, connecting students with international experiences
Catherine Martin

Name: Catherine Martin
Title: Events and Communications Specialist

  • My likes: swimming, drawing and fresh baguettes
  • My super skill: rhyming
Rachel Nelson

Name: Rachel Nelson
Title: Events and Communications Specialist

  • My likes: trying new foods and restaurants, watching Netflix and travelling
  • My super skill: coming up with creative and savvy ideas
Melanie Waters

Name: Melanie Waters
Title: Events and Communications Specialist

  • My likes: sitcoms, feeding the birds and geocaching
  • My super skill: identifying people’s doppelganger

MEET THE SSC STAFF