Contact Us

Need quick answers? Try the live chat

Monday–Friday, 10:00 a.m. – 2:00 p.m. ET

Use the live chat to connect with us and get answers in real time. This is a space we created for you to ask questions, get information and chat with our staff and student staff who understand what it’s like to be in university. You can think of it as our virtual front desk. Find the “chat with us” button on any page of the website to get started.

Career drop-ins

Virtual career drop-ins: Tuesdays and Thursdays, 1:30 p.m. to 4:00 p.m. ET (Zoom)

• Join on Zoom, and someone from the careers team will join you when they’re available.
• The virtual meetings are offered on a first-come, first-serve basis and range from 10 to 15 minutes.
• There are options for text chat, audio or video. Let the staff member know your preference when they join.

Brought to you by the Student Success Centre (SSC) and Alumni Career Services.

In-person career drop-ins: Tuesdays and Thursdays, 1:30 p.m. to 4:00 p.m. ET (Gilmour Hall 110)

• Meetings are offered on a first-come, first-serve basis and are approximately 20 minutes.

International student drop-ins

In-person drop-ins

Location: International and Exchange Student Experience Hub MUSC B118

• Mondays & Thursdays – 1:30PM – 4:00PM
• Tuesdays & Fridays – 9:00AM – 12:00PM

Let’s connect on campus

Monday–Friday, 9:00 a.m. – 4:00 p.m. ET

• Student Success Centre, Gilmour Hall 110
• Spiritual Care and Learning Centre, McMaster University Student Centre (MUSC) 212
• SSC: International and Exchange Student Experience Hub MUSC B118
• SSC: Writing and Academic Skills Hub, Mills Library 215

Send us an email

If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for an appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. If you require any materials sent in an alternate/accessible format, please let us know.

Are you a faculty or staff member?

Contact studentsuccess@mcmaster.ca to learn about ways we can support you and help you help students. We offer customized workshops, webinars, resources and more.

Learn more about the Student Affairs divisions and Student Success Centre.