Contact Us

Need quick answers? Try the live chat

Monday–Friday, 10:00 a.m. – 2:00 p.m. ET

Use the live chat to connect with us and get answers in real time. This is a space we created for you to ask questions, get information and chat with our staff and student staff who understand what it’s like to be in university. You can think of it as our virtual front desk. Find the “chat with us” button on any page of the website to get started.

Career drop-ins

In-person drop-ins (no appointment needed)

• Tuesdays and Thursdays, 1:30 to 4:00 p.m. ET
• Location: Gilmour Hall 110

Note: In-person drop-ins are 20 minutes, offered on a first-come, first-served basis.

Virtual drop-ins (register online)

International student drop-ins

In-person drop-ins (no appointment needed)

• Mondays and Wednesdays, 1:30 p.m. to 4:00 p.m. ET
• Location: McMaster University Student Centre (MUSC) B118

Let’s connect on campus

Monday–Friday, 9:00 a.m. – 4:00 p.m. ET

• Student Success Centre, Gilmour Hall 110
• Spiritual Care and Learning Centre, McMaster University Student Centre (MUSC) 212
• SSC: Career and Experiential Lounge, McMaster University Student Centre (MUSC) B118
• SSC: Writing and Academic Skills Hub, Mills Library 215

Send us an email

If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for an appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. If you require any materials sent in an alternate/accessible format, please let us know.

Are you a faculty or staff member?

Contact studentsuccess@mcmaster.ca to learn about ways we can support you and help you help students. We offer customized workshops, webinars, resources and more.

Learn more about the Student Affairs divisions and Student Success Centre.