Contact Us
If you have general questions related to the Student Success Centre and our services, email studentsuccess@mcmaster.ca. If you have an accommodation need for any appointment, event, meeting or workshop hosted by the Student Success Centre, please email careeraccess@mcmaster.ca. Should you require any materials sent in an alternate/accessible format, please advise.
Live chat hours
May to August
- Monday–Thursday: 10:00 a.m. – 2:00 p.m.
September to April
- Monday–Friday: 10:00 a.m. – 2:00 p.m.
Meet the Live Chat team
Name: Shania Atcha (she/her)
Title: Communications Assistant
- My likes: gardening, baking/cooking, nature adventures, trying new foods, spending time with family and friends
- My super skill: excellent gift-giver, connecting with students, planning fun events
Name: Elizabeth DiEmanuele, MA. (she/her)
Title: Digital Media Specialist
- My likes: TV, reading, travelling and dogs, especially corgis
- My super skill: connecting people through shared passions and interests
Name: Andrea Gyamfi (she/her)
Title: Global and International Program Assistant
- My likes: TV/movie analysis, reading, thrifting, travelling, fashion, the entire R&B genre
- My super skill: citing obscure pop-culture facts, connecting students with international experiences
Name: Catherine Martin (she/her)
Title: Events and Communications Specialist
- My likes: swimming, drawing and fresh baguettes
- My super skill: rhyming
Name: Rachel Nelson (she/her)
Title: Events and Communications Specialist
- My likes: trying new foods and restaurants, watching Netflix and travelling
- My super skill: coming up with creative and savvy ideas
Name: Tina Robinson (she/her)
Title: Assistant Program Coordinator
- My likes: reading fantasy novels, playing video games
- My super skill: solving puzzles
Name: Melanie Waters (she/her)
Title: Events and Communications Specialist
- My likes: sitcoms, feeding the birds and geocaching
- My super skill: identifying doppelgangers
MEET THE SSC STAFF
Name: Arlene Fajutrao Dosen, B.Arts Sc., B.A., M.A. (she/her)
Title: Director, Student Success
Email: dosena@mcmaster.ca
Name: Gisela Oliveira (she/her)
Title: Associate Director (Skill Development and International Student Support)
Email: oliveig@mcmaster.ca
Name: Jacqueline Hampshire (she/her)
Title: Associate Director (Communications, Marketing and Events)
Email: hampsh@mcmaster.ca
Name: Anna Magnotta (she/her)
Title: Manager, Employment and Experiential Learning
Email: nealean@mcmaster.ca
Name: Michele Corbeil
Title: Orientation and Transition Program Coordinator
Email: corbeil@mcmaster.ca
Name: Holly Corbett, M.S.Ed., PhD Candidate (she/her)
Title: Academic Skills Program Coordinator
Email: writing@mcmaster.ca
Name: Mary McCaffery, M.Ed.
Title: Academic Skills Program Coordinator
Email: mccafm1@mcmaster.ca
On leave
Name: Jenna Storey, BA., B.Ed. (she/her)
Title: Academic Skills Program Coordinator
Email: jenna.storey@mcmaster.ca
Name: Kerri Latham, M.Ed. (she/her)
Title: Lead Counsellor
Email: lathamk@mcmaster.ca
Name: Ann Andree-Wiebe, M.Ed, RP (she/her)
Title: Career Counsellor
Email: andreewa@mcmaster.ca
Name: Stephanie Cognigni (she/her)
Title: Experiential Program Outreach Coordinator
Email: scognig@mcmaster.ca
Name: Teresa Finelli (she/her)
Title: Recruitment Coordinator
Email: tfinell@mcmaster.ca
Name: Katherine Hesson-Bolton
Title: Diversity Employment Coordinator
Email: hessonbk@mcmaster.ca
Name: Winnie F. Jiang
Title: Career Development Practitioner
Email: jiangf1@mcmaster.ca
Name: Tanya Kett, M.Ed., CDP., CPC. (she/her)
Title: Career Counsellor
Email: kett@mcmaster.ca
Name: Jillian Perkins-Marsh, M.Ed. (she/her)
Title: Alumni Career Counsellor
Email: perkinsj@mcmaster.ca
Name: Ana Pereira
Title: Lead Coordinator, International Students
On leave
Name: Randa Salih (she/her)
Title: Coordinator, International Undergraduate Students
Email: salihr1@mcmaster.ca
Name: Andrew Staples, MA., BBA.
Title: Student Success Coach (International Students)
On leave
Name: Andrea Gyamfi (she/her)
Title: Global and International Program Assistant
Email: gyamfia@mcmaster.ca
Name: Francesca Hernandez Weinerth, MA.
Title: Global Experience Coordinator
Email: hernaf2@mcmaster.ca
Name: Jenna Levi, MA. (she/her)
Title: Education Abroad Coordinator
Email: levij@mcmaster.ca
Name: Christian Braun (he/him)
Title: Multimedia Specialist
Email: brauncr2@mcmaster.ca
On leave
Name: Elizabeth DiEmanuele, MA. (she/her)
Title: Digital Media Specialist
Email: diemanei@mcmaster.ca
Name: Ashley Fink (she/her)
Title: Web and Graphic Designer (Student Success Centre and Student Accessibility Services)
Email: finka1@mcmaster.ca
Name: Jeff Low (he/him)
Title: Communications Coordinator
Email: lowj5@mcmaster.ca
Name: Catherine Martin (she/her)
Title: Events and Communications Specialist
Email: catmartin@mcmaster.ca
Name: Rachel Nelson (she/her)
Title: Events and Communications Specialist
Email: nelsonrm@mcmaster.ca
Name: Melanie Waters (she/her)
Title: Events and Communications Specialist
Email: waterm3@mcmaster.ca
