International Student Services

Our model

International Student Services is a division of the Student Success Centre that provides additional services and programs for international undergraduate, visiting and exchange students at McMaster University. In 2021, McMaster was ranked number 69 by the Times Higher Education (THE) World University Rankings, and number 14 in the world in THE’s University Impact Rankings based on the United Nations’ Sustainable Development Goals (SDGs).

International students are a valued part of our community. We encourage you to explore these services, as well as our other services through the Student Success Centre. If you’re unsure where to get support for your specific concerns, check out our success coaching services.

iCent: An app just for international students

All new and returning international undergraduate students are required to sign up for the iCent app. This ensures that we have the proper information to support you and help you make the most of your time at McMaster.

Get the iCent app

Download the iCent app (available at the Apple Store and Google Play Store). If you’re unable to download the app, visit the iCent web version.
Select “Canada” as your institution country.
Select “McMaster Undergrad Programs” as your institution name.
Follow the “email and PIN” button.
Enter your McMaster (@mcmaster.ca) email ID. You will receive an email with a secured PIN to log in.
Enter the secured PIN and go to “continue.”

Download iCent (Apple)

Download iCent (Android)

iCent web app

Video: How to Register

COVID-19 UPDATES

McMaster Undergrad Programs iCent App Login Steps.

Video: How to register for iCent (undergraduate students)

June 18, 2021

The iCent app is your all-in-one support tool for international undergraduate students at McMaster. All new and returning international undergraduate students are required to sign up for the app. Signing up for the app ensures that we have the proper information to support you this year and provide quarantine and travel guidelines.

Watch this video to learn how to register and log in to the app.

Watch the iCent video

Drop-in advising for international students

Thursdays, 1:30 p.m. – 4:00 p.m.

Starting this week, you can get drop-in, one-on-one guidance from the international student services team on Thursdays. Register in advance or drop in on Thursdays, 1:30 p.m. – 4:00 p.m., to have quick text chats (10–15 minutes) and get answers to your questions.

Upcoming drop-in: June 24

Note: Drop-ins will be unavailable on July 1 and July 8, 2021.

McMaster's COVID-19 readiness plan for all incoming international undergraduate students

June 10, 2021

McMaster University has updated its COVID-19 readiness plan with both local and provincial governments. The COVID-19 readiness plan is mandatory for all new and returning students. Read this post for information to guide you through the process before you arrive in Canada, after you arrive in Canada, after your hotel quarantine and beyond.

Read the COVID-19 readiness plan

Our Services

International student success team at the arch

Join us for our summer webinar series to learn everything you need to know about getting ready for university life in Canada.

Webinar Series

Tools and Resources

ISS FAQ

ISS Brochure (2020)

OSCARplus

ISS Facebook Group

Career Access Professional Services (CAPS)

MODEL

Recommended reading

Supporting international undergraduate students coming to Canada

Jun 10

McMaster’s COVID-19 readiness plan for undergraduate students McMaster University has updated its COVID-19 readiness plan with both local and provincial...