International Student Services

Our model

International Student Services is a division of the Student Success Centre that provides additional services and programs for international undergraduate, visiting and exchange students at McMaster University. In 2021, McMaster was ranked number 69 by the Times Higher Education (THE) World University Rankings, and number 14 in the world in THE’s University Impact Rankings based on the United Nations’ Sustainable Development Goals (SDGs).

International students are a valued part of our community. We encourage you to explore these services, as well as our other services through the Student Success Centre. If you’re unsure where to get support for your specific concerns, check out our success coaching services.

iCent: An app just for international students

All new and returning international undergraduate students are required to sign up for the iCent app. This ensures that we have the proper information to support you and help you make the most of your time at McMaster.

Get the iCent app

Download the iCent app (available at the Apple Store and Google Play Store). If you’re unable to download the app, visit the iCent web version.
Select “Canada” as your institution country.
Select “McMaster Undergrad Programs” as your institution name.
Follow the “email and PIN” button.
Enter your McMaster (@mcmaster.ca) email ID. You will receive an email with a secured PIN to log in.
Enter the secured PIN and go to “continue.”

Download iCent (Apple)

Download iCent (Android)

iCent web app

Video: How to Log in to iCent

INTERNATIONAL STUDENT UPDATES

Supporting international undergraduate students coming to Canada

Fall 2021

New and returning students must review the McMaster COVID-19 Readiness plan which outlines the steps required for travelling to Canada, documentation required and further information about what to expect upon your arrival to Canada.

Read the COVID-19 readiness plan

Virtual drop-in support for international students

Tuesdays, 10:30 a.m. – 12:00 p.m., and Fridays, 1:00 p.m. – 3:00 p.m. ET

Get drop-in, one-on-one guidance from the international student services team. Register in advance or drop in on Tuesday mornings or Friday afternoons to have quick online text chats (10–15 minutes) and get answers to your questions about immigration and study permits, health insurance (UHIP) and more.

Get drop-in support

Person typing at a laptop with a notebook to their right side.

Attend the Be Smart, Stay Safe webinar to learn to avoid scams

September 28, October 6, 2021

Unfortunately, many international students become victims of scams around the Hamilton and Toronto area each year. The best way to avoid these scams is to get informed.

At this webinar, representatives from Hamilton Police Services, Fraud Prevention, Crime Stoppers and McMaster Security will discuss how to detect and avoid scams.