Mac101: Introduction to University Life

July 20–27, 2021

Get introduced to university life at Mac101

July 20–27, 2021

Welcome to McMaster! This summer, join students, staff and faculty for Mac101, a series of sessions, discussions and activities to ease your transition to university life. Learn about strategies, skills, programs, tools and campus resources to support your success at McMaster.

Mac101 offers something for all first-year undergraduate students:

Strengthen and develop your academic skills.
Explore online learning tools and platforms.
Join in panel discussions and Q&A sessions with student leaders.
Meet your classmates and make friends through a fun and memorable community-building event.
Learn about financing your education.
Participate in a virtual student services fair.
For parents and guardians of new international and domestic students, engage in panel discussions with senior leaders.

More information is coming soon. In the meantime, check out what happened last year.

Academics

Being an Online Learner

Lots of students are anxious about online learning, but we’re here to help! In this session, we’ll discuss how to collaborate and connect with your peers, establish a balanced workflow and maintain focus while studying in both online (asynchronous) and virtual (synchronous) classrooms. This is a great opportunity to develop personal management and leadership skills.

Presenters: Mary McCaffery (academic skills program coordinator, SSC Academics)

Academic Advisor Panel and Q&A (recording available)

As a student preparing to come to university, you might have a lot of questions. What is an academic advisor, and how can they help? How is GPA calculated? How can I transfer out of my program and into another program? Join a panel of academic advisors and have your questions answered.

Panellists: Shari McCollins (recruitment and academic advisor, Faculty of Science), Meghan Bregar (program coordinator, Office of the Associate Dean, Academic, Faculty of Social Science) Jennifer Richardson (academic advisor, Faculty of Humanities)

View Academic Advisor Panel and Q&A

Studying for Success (recording available)

Are you wondering how successful university students study? Join us in this session and learn how to study smarter, not harder. You’ll discover active study strategies and learn how to effectively use study time to achieve your academic goals. Take your study game to the next level and watch your confidence soar.

Presenters: Jenna Storey (academic skills program coordinator, SSC Academics)

View Studying for Success

Mastering Time Management (recording available)

Many students share that they struggle with time management and avoiding procrastination. In this session, we will explore why we procrastinate and share time management strategies to help you organize your schedule, become more efficient and reduce academic stress. Come learn how to balance your workload, prioritize your tasks and save time for fun.

This session is part of the Academic Skills Prep Series. Learn more about the program.

Presenters: Jenna Storey (academic skills program coordinator, SSC Academics)

View Mastering Time Management

Office of the Registrar Virtual Campus Tours

Are you interested in getting to explore your future home before classes start? Our virtual tour of McMaster’s campus brings you our exceptional in-person tour experience online. Interact and ask questions live as one of our friendly guides takes you digitally across campus. During this 60-minute guided tour, our tour guides will:

Show you a variety of buildings and facilities
Discuss student life at McMaster
Introduce resources and answer questions about your first-year experience

Student life

Student Life Panel and Q&A (recording available)

How do I make friends when classes and programs are online? How will I connect with my peers to form study groups? University is more than classes and labs, how can I get involved in clubs and organizations? Join a panel of McMaster students from a range of campus services, academic programs and student involvement and learn how you can make the most of your first year.

Panellists: Anika Spasov (moderator and VP administration, MSU); Jeremy Sewnauth (Archway Program); Madeleine Radd (Faculty Societies Welcome Week coordinator); Tory Dockree (SSC Academics); Emma Liu (Student Accessibility Services); Summer Clarke, Tristan Bomberry, Bonnie Liu (wellness peer educators, Student Wellness Centre)

View Student Life Panel and Q&A

Online Learning Tools: Collaboration, Communication in a Connected Community

We can help you adjust to online learning. This session will introduce you to the departments and people who will help you master online learning tools this year. Avenue to Learn (A2L), Microsoft Teams, OSCARplus, MOSAIC/MyTimetable and Zoom are tools and platforms you’ll be using in your classes and with your classmates and new friends. Join us at this session to explore ways to connect, communicate and collaborate in an online campus community.

Presenters: Mary Taws (manager, communications and culture, University Technology Services), Princy Olakkengil (project manager, University Technology Services), Andrea Gyamfi (program assistant, global experience, Student Success Centre), Katrina Esplanol-Miller (educational developer, MacPherson Institute for Leadership, Innovation and Excellence in Teaching), Nevine Chawran (assistant registrar, systems, Registrar’s Office), Nadia Buri (business systems analyst, Registrar’s Office)

Q&A Student Panel: Ask Me (an international student) Anything!

This fun and interactive format will allow you to ask questions and get inside knowledge from upper-year international students about their experiences at McMaster and living in Hamilton. The panellists will also give helpful suggestions to help you make your first year at McMaster memorable.

This is event is open to international students.

Community building

MSU Campus Events Presents: Music Bingo

Calling all music lovers for Music Bingo: We play songs and you jam along while playing bingo for a chance to win a $50 gift card! A hot tip — this is no regular bingo. The song titles are on your bingo card. While you play, you will also have an opportunity to chat online and get to know other students.

Office of the Registrar Virtual Campus Tours

Show you a variety of buildings and facilities
Discuss student life at McMaster
Introduce resources and answer questions about your first-year experience

Social media contest

How it works: 

Pick your platform: @MacSSC’s Instagram or the Class of 2024 Facebook Group
If you picked Instagram, you can participate by using the Instagram stories feature and tagging @MacSSC. If you tag us, you might get featured in our IG stories that day!
If you picked the Class of 2024 Facebook Group as your platform, post your submissions as a comment on the Mac101 post. Student staff Chantalle, Richa and Chelsea will create the post on Friday morning.

Note: This contest is for first-year undergraduate students only. After you submit, it is important for you to check your direct messages (DMs) throughout the day. Chantalle, Richa and Chelsea will DM you to confirm that you are a first-year student.

What to enter:

Create a collage of three photos or videos. Here are your choices:
- A photo/video of yourself wearing the official McMaster colours (maroon, grey, gold, blue, green, yellow or red)
- A photo/video of your acceptance letter or a recreation of the first time you read your McMaster acceptance letter 
- A photo/video of one thing you can’t go to university without
- A photo/video describing a quarantine activity (i.e. learning an instrument, exercising, creating art, etc.)
- A photo/video of a place in Hamilton that you can’t wait to visit
Answer two or three of the following questions:
- What is your superpower? What would your superhero name be?
- What has been your favourite Mac101 session over the past three days? Or, what session are you most looking forward to? 
- Rep your city! Where are you from? Why do you love it?
- What is one attribute, characteristic or fact that you would like people to know about you when you go to McMaster? 
- What’s one interesting thing you have done or will be doing this summer? 
- What’s one of your hobbies?

Parent/Family Panels and Financing Your Education

Parent/Family Panels (recording available)

Parents and family members of international students are encouraged to attend this session:

How is the university preparing for an online learning and social experience? How are services and programs going to meet the changing academic world our students are entering this fall? Join senior administrators for a panel discussion and live Q&A session. When you register for this session, you will be prompted to share your questions and comments.

Moderator: Katherine Hesson-Bolton, diversity employment coordinator, Student Success Centre

Panellists:

Sean Van Koughnett (associate vice-president, Student Affairs, dean of students)
Paula Brown-Hackett (acting director, Campus Infrastructure Systems, University Technology Services)
Mary McCaffery and Jenna Storey (program coordinators, SSC Academics)
Adam Moniz (Archway Program, Archway Project coordinator, Housing and Conference Services)
Ariel Stables-Kennedy (first-year experience librarian, University Library)
Michelle Barr (transition program coordinator, Student Accessibility Services)
International parent/family panel: Ana Pereira (lead coordinator, international students, International Student Services)

View Parent/Family Panel

Financing Your Education (recording available)

There are many financial resources to help you finance your education, in addition to your savings and parental contributions. Join this session to learn about government aid, scholarships, bursaries and campus work opportunities. Learn how to make a budget plan and stick to it to minimize your debt. Our financial experts will share the many resources available at McMaster to help you along the way.

Presenters: Gina Robinson (money coach, Mac’s Money Centre, director, Student Success Centre), Terry Bennett (money coach, Mac’s Money Centre), Leanne Ruiz (Student Financial Aid, Associate Registrar, Student Services)

View Financing Your Education

Student Services Online Fair

The Student Success Centre is hosting an online Student Services Fair. Part of Mac101: Introduction to University Life, this event will connect incoming first-year students and their families with many of the services and programs available in our campus community. Attend the Student Services Fair to:

Participate in one-on-one chats with knowledgeable campus staff.
Make meaningful connections online.
Explore services to support your success at McMaster.

At the fair, you’ll get to explore the following campus services:

Archway
Campus Store
Ecumenical Chaplain McMaster University
Equity and Inclusion Office (EIO)
Forge
Indigenous Student Services
McMaster Alumni Association
McMaster Athletics and Recreation
McMaster Students Union (MSU)
- Diversity Services
- Emergency First Response Team (EFRT)
- Health and Dental Plan
- Macademics
- Maccess
- Maroons
- Pride Community Centre (PCC)
- Spark
- Student Health Education Centre (SHEC)
- Women and Gender Equity Network (WGEN)
McMaster University Libraries
Office of the Registrar, Student Services
Ombuds
Security and Parking Services
Security Services
Socrates Project
Student Accessibility Services (SAS)
Student Navigators
Student Success Centre (SSC)
- Academics
- Careers
- Global Opportunities
- International Student Services
Student Support and Case Management Office (SSCM)
Student Wellness Centre (SWC)
University Technology Services (UTS)

Office of the Registrar Virtual Campus Tours

Show you a variety of buildings and facilities
Discuss student life at McMaster
Introduce resources and answer questions about your first-year experience

Mac101 recordings and resources

Did you miss a session? Don’t worry. You can view session recordings and download Mac101 resources at a time that works for you.

Recordings

Academics

Student Life

Student Life Panel and Q&A

Parent/Family Panel and Financing Your Education

Program and service brochures

Frequently asked questions (FAQ)

We collected the questions we received from students and parents during the different Mac101 sessions. We know that you might have similar questions, so check out this FAQ for answers to help make your transition to university life a smooth one.

Academics

What are some strategies that students can use to ensure that they are successful with group work?

There are a variety of strategies that students can employ to ensure that they are successful when working with others. The Academic Skills team has compiled several resources that contain information about how to collaborate effectively. Check out our tip sheet on group work.

How will McMaster account for people in different time zones? Are virtual lessons going to be recorded?

How instructors will accommodate for the difference in time zones and whether or not they will record their lectures is up to the discretion of each instructor. Lectures are considered to be a professor’s intellectual property. This means that each professor can decide whether or not they would like to post them. If you have concerns about a specific course, contact your professor directly through email or during their office hours.

Where can students find course outlines, and when will they be posted?

Course outlines can typically be found on the course’s Avenue to Learn page. However, some professors do choose to post their syllabus on their own course websites. Syllabi and course outlines are usually posted at the beginning of the semester.

Are professors flexible with due dates?

It is up to the discretion of the professor as to whether or not they will be flexible with their due dates. If you have concerns about submitting an assignment on time, either connect with your professor or check out the McMaster Student Absence Form (MSAF) policy. Learn more about the MSAF.

What are discussion threads?

Discussion threads are forums that professors can create on Avenue to Learn. These forums are where students can discuss course concepts and questions. Professors may choose to have these discussion posts count towards your participation grade in the class. For more information about discussion threads and how to navigate them, check out our tip sheet on discussion threads.

Should students type or handwrite their notes?

Taking handwritten notes can give you a deeper understanding of course material. This is because you can risk simply transcribing the lecture when typing. By slowing down your writing speed, you will take more time to process the information properly as opposed the simply annotating. Even if handwriting notes appears slow at first, it is worth a try, especially if it means that you won’t be distracted by your computer during class.

Do you recommend writing notes using a stylus on digital screens such as iPads?

What’s important to note is that you should be engaging with material. Use your own words, organize material etc. And review the content often.

Are we still supposed to purchase textbooks or will those be provided online as well? If so, how will I purchase my textbooks?

This will be specified on the course outline. Textbooks can be purchased on the Campus Store website.

How large could our class sizes be? What might be some of the challenges we face when communicating with professors in large class sizes?

Class sizes vary greatly across Faculties, departments and individual courses. The size of each class is entirely dependent on the course itself. However, the methods that students can use to communicate with their professors are the same regardless of class size.

The best way to communicate with your professor is either by email or by attending their office hours. Email is a great way to communicate with professors if you have simple questions, for anything substantial, attend their office hours.

Office hours are designated time that a professor sets aside to meet with students and discuss things like accommodations, course content and more. Information about when office hours will take place in each course is available on the course syllabus.

Are groups for projects usually assigned or do we make them ourselves?

This is up to the professor to decide. It will vary from class to class.

What should I do if I can’t come to class because of a doctor’s appointment?

If you need to miss a class for any reason, connect with your professor or TA.
Different professors will have different recommendations for how you can get caught up on course content. It is not guaranteed that all lectures will be recorded — this is up to the discretion of the professor.

How do I contact writing advisors at the Writing Centre?

You can book appointment with a writing advisor through OSCARplus > Student Success Centre > Appointments > Academic Skills. For more information on the Writing Centre, visit the Writing Support page.

Please note that you must have access to your MacID and McMaster email to use OSCARplus.

What are the key differences tutorials, lectures and labs? How might studying and taking notes vary between them?

Tutorials involve discussion in smaller groups, and lectures are more professor-focused. We teach a number of note-taking strategies in SSC academic skills, and your preference will depend on how you focus best. Check out listings for upcoming academic skills workshops on OSCARplus > Student Success Centre > Events.

Please note that you must have access to your MacID and McMaster email to use OSCARplus.

When will all the course outlines be uploaded by?

Course outlines are posted by course instructors. They may be posted before the semester begins on the respective Faculty website or on the course’s Avenue to Learn page at the beginning of the semester.

Are students able to get access to old exams/tests to review? If so, how would students go about accessing these?

The library has a bank of old tests on their website. As well, some course instructors may post old exams and/or tests within their Avenue to Learn course page for students to review and practice

How is studying for open-book tests different than closed-book, regular tests?

Studying techniques should be similar for both closed- and open-book tests. Although you may have access to your notes during open book tests, it is important to consider the time alotted for completing the test. In both cases, it is recommended to review well and practice and test yourself! Specifically for open-book tests, you should have organized notes that you review often.

How will exams and tests work for the fall term now that it is online?

Final examination and assessment details will be communicated by the course instructor in the course outlines for each course.

What does it mean to “log in to class”?

“Logging in” means to enter your username and password to gain access to a site or online platform. When studying online, you have to log in to Avenue to Learn or the platform of your professor’s choice. Then you can access course content and participate accordingly.

Do students have to pay to meet with an academic coach?

No, academic coaching sessions are free!

The Writing Centre is free, too. The only SSC academic skills service that requires a fee is the Undergrad Tutoring Network. This is a group of freelance tutors who have earned an A- or higher in their courses. These tutors have access to training through the SSC, but we do not employ them directly.

Who should students contact if they want to go over their course selections for first year?

Contact your Faculty’s academic advisor. Each Faculty website is organized differently, so I suggest Googling “academic advisor (insert your Faculty name) McMaster.”

How do I book an appointment with an academic coach?

You can book appointments with academic coaches and writing advisors on OSCARplus > Student Success Centre > Appointments > Academic Skills.

Please note that you must have access to your MacID and McMaster email to use OSCARplus.

Are there any practice lectures we can watch now and throughout the summer in order to start practicing certain skills for university?

Some professors have lessons that they have recorded, but there isn’t a central library of recordings to review. If you search your professors’ names in YouTube, you might find some older videos that they have posted for earlier classes.

Do you advise giving a specific amount of time for each task along with free time?

We strongly advise you to schedule both free time and study time. The more specific your time-bound goals, the easier it will be for you to stick to your schedule!

How soon before midterms/exams should we start studying?

I suggest studying throughout the semester. Make it part of your note-taking practice. Take notes and then make connections between ideas by making tables and diagrams. You can also make mind maps. It’s also a great idea to write your own study questions. For questions and tips, email skills@mcmaster.ca.

When creating our timetable, should we stack all of our classes or spread them out for more time in our week?

If you “stack” classes, make sure your big periods of open time do not become an extension of free time. For example, if you have a four-day week, you might just enjoy three-day weekends every week. This isn’t great for staying on top of your work! Sometimes having a bit of scheduled school classes every day can keep you focusing all week, but only you can decide if you might struggle with this!

What’s the difference between a professor, TA, and an instructor?

“TA” is an acronym for “teaching assistant.” A TA is usually an upper-year student or Masters/PhD student who will lead tutorials, grade assignment, and assist the professor/instructor with the course. “Professor” and “instructor” are often used interchangeably to mean the same thing.

How will labs work this year?

How labs will work will depend on the program, mainly in Engineering and Science Faculties. As of now, there will be simulations and virtual reality labs for the fall. Plans for the winter will be shared as soon as possible. One challenge the university faces is that labs would have to be 25% of the maximum capacity. There is still discussions going on about the logistics of scheduling labs.

How are tests/exams going to be administered online?

Each professor get to choose how they administer tests, exams and assessments. You might have an exam that’s timed and proctored, and you might have exams that are take-home style. There will also be professors who give assignments in place of exams. Connect with your professor if you have questions.

Will all of the online classes be asynchronous? Or will students have a chance to interact with the professors and their classmates and ask questions?

Not every class online is asynchronous — some classes are scheduled where the professor will have a lecture live. However, the structure of the course is ultimately up to the professor. Online office hours, or an equivalent format, will still be made available in order for students to ask questions.

Enrolment and registration

I’m not able to register for an elective course because spots are reserved for majors. What can I do?

Usually, this means that you will have to continue to check on the enrolment availability on MOSAIC. If spots for non-majors become available in a course, students can register for the course directly. Alternatively, you can contact the Faculty or program advisor for guidance.

Is the deferral process more flexible because of COVID-19?

You may apply for deferral based on the policy posted on the Registrar’s Admission Deferrals page — directions on how to apply are listed here as well. Each request is considered on its own merit, as each student will have their own unique reason for the request. The Faculty/program offices will be completing the review process and the decision will be communicated through email and on MOSAIC.

How does a student access their McMaster email?

Log in to studentmail.mcmaster.ca to access your McMaster email. If you have any issues, please contact University Technology Services.

Should I enrol for both the fall and winter semesters at the same time?

You will enrol for both the fall and winter semesters at the time of your enrolment appointment. When enrolling, you will make your schedule for both terms.

Do we have to finish enrolling by the date of our enrolment appointment?

No. Access your enrolment date on MOSAIC. Find the add/drop dates for enrolling in courses on the Registrar’s Dates and Deadlines page.

Can I choose more than five courses per semester?

Yes, you can choose more than five courses. However, there will be an additional cost, and you would have to ask permission from your Faculty. Connect with your Faculty’s academic advisor for guidance.

What are the implications of dropping a course? How do I do it?

To drop a course, go to MOSAIC and find the drop function in the academic section. The main implication to note is that there is a final date that you can drop courses without failing that course.

Where can I find the undergraduate calendar and sources about compatible courses for majors and minors?

Access the 2020–2021 undergraduate calendar.
Compatibility for majors and minors will depend on your Faculty and program. You will need to do some specific research depending on the major and minor you would like to achieve.

How does summer school work, and when will the list of available courses be open?

Learn about important dates regarding enrolment and spring/summer courses, including when course lists will be available on the Academic Calendars website.

Why are some courses unscheduled? When will we know what time those courses are scheduled for?

There are two definitions for unscheduled courses:

Virtual: These classes happen at a specific time and day during the week — the schedule just hasn’t been released yet.

Online unscheduled courses: These classes don’t show up as a time block because learning times are flexible, meaning you will likely be able to learn the course content at your own pace. However, make sure you know the course expectations because these vary from course to course.

Once clicking “Get This Schedule” and doing the enrolment actions, is that it? Or are there other things we need to do to confirm enrolment?

Yes, once you have taken these actions you will get to view your schedule on the MOSAIC Student Centre homepage, which will indicate that you have successfully enrolled in your courses.

Student life

Are there any mental health services available for students?

The Student Wellness Centre is the place at McMaster to address your wellness needs. They provide a range of counselling options, medical services and wellness programs so that you can get the most out of your McMaster experience, academically and personally.

What kind of services are available to those with Attention Deficit Hyperactivity Disorder (ADHD)?

Student Accessibility Services (SAS) provides academic accommodation assistance and related supports to students with disabilities at McMaster. Browse the SAS website for more information on services and programs.

How can I find opportunities for leadership within the McMaster community?

There are many opportunities for leadership. There is the McMaster Student Union (MSU), which is the student government within McMaster that holds elections and offers job opportunities for students who wish to get involved. There are also clubs that extend beyond McMaster and into the Hamilton community — and even globally. Additionally, within your Faculty, you can get involved in councils and other society-related activities. Also, the Student Success Centre invites students to apply for jobs and even opportunities to volunteer as leaders in the community.

Is there a way to prevent feeling isolated?

The Archway program will hopefully be able to provide you with a support system. As a part of Archway, you’ll be connected both with an upper year student mentor and a full-time McMaster staff, as well as roughly 30 other first-year students. Both the upper-year student and McMaster staff will be available to help you with anything you need throughout the school year, as well as connect you to other support services. As for the cohort that you are in, our goal is to help you meet new people and create connections with them so you can build your own support system with your fellow first-year students. Learn more about Archway.

How do you combat feeling demotivated if courses start to get tough? When do you know if you should drop courses?

A couple of suggestions include:

Set a goal, whether it’s academic or otherwise, to help stay motivated during the school year.
Try to stay on top of all school work. It can be very difficult to catch up once you fall behind.
Be adaptable and do not be afraid to connect with professors to discuss possible accommodations.

Try to choose classes that genuinely interest you. This will make it easier to stay motivated to student and attend classes.

Where are job and volunteer opportunities posted?

Student Work Program opportunities are posted on MOSAIC. Other job opportunities are posted on the MSU website and on OSCARplus > Student Success Centre > Employment.

Are there any ways to get involved in community events or activities in Hamilton?

Even if you don’t plan on living in Hamilton full-time, you can join clubs and teams and volunteer in the community to get involved. Check out Student Success Centre opportunities on the website and through OSCARplus > Student Success Centre.

How many clubs/committees should we get involved in?

There is no ideal number of clubs a student should join. The number of clubs you choose to join depends on how comfortable you are managing all your responsibilities, from club events to school and your personal commitments. However, consider joining at least one club in your first year to find your community and connect with peers.

How do we start a club?

Check out the McMaster Students Union (MSU) FAQ for more information.

What are intramurals?

Intramurals are sports teams at McMaster that play for fun! There are no tryouts, so anyone can join — whether you’re a beginner or an expert! Visit McMaster Athletics and Recreation for more information.

Are recreational programs still being offered

Yes! Visit McMaster Athletics and Recreation for more information.

How do we get involved in research in university?

Research positions are usually posted to MOSAIC. However, you can try to connect with professors if you are interested in research. Take some time to learn about the research that certain professors are doing at McMaster, and once you know a few you would be interested in working with, you can send them an email letting them know.

When will residence be opening? Will it be open for the winter semester?

Unfortunately, we’re not certain when we can safely reopen residences. This decision is highly dependent on the current course of the COVID-19 pandemic. We will keep you updated on this though, and you can always stay up to date on the McMaster Housing website. Visit the COVID-19 website for more university updates.

When do course outlines usually come out

It depends on the professor, but usually around late August or early September before classes start.

How can I learn more about Welcome Week 2020?

Visit the Welcome Week 2020 website for updates. Check in often to stay updated on new details and announcements.

Does Welcome Week cost anything?

The fee for Welcome Week, also known as your MacPass, is $100 and is already charged to your student account on MOSAIC. However, if you’re a Nursing student, you will have to purchase a MacPass for $100.

Will there be an on-campus Welcome Week or orientation for first-year students if we return to campus during winter?

That is undecided at the moment. Check the Student Success Centre website for updates during the year.

If students pick an Archway group theme and it turns out the group isn’t a good match, can they switch?

The Archway theme is really a starting point for meeting other people, but the whole Archway community will not be solely focused on the theme. If you feel really uncomfortable in your group, you can contact archway@mcmaster.ca.

Will Archway ensure that students are in a group with other students from their Faculty?

Given the way that the cohorts (groups) are broken up right now, students were placed into cohorts based on their answer(s) to the survey that was sent out earlier in the summer. There is no guarantee that each student will have someone else in their cohort from their Faculty. However, large gateway programs (Life Sciences, Engineering I, Social Sciences I, Humanities I, Business I) will more than likely have someone from their Faculty in their cohort, due to the volume of students entering these programs. Students in smaller programs (e.g. Kinesiology, iBiomed, BTech, ISCI, Nursing, HealthSci, IBH, Med Rad) may or may not have someone else from their Faculty in their cohort. Nevertheless, there will be opportunities during classes and during Welcome Week 2020 for students to meet and connect with others in their faculty. Learn more on the Archway website and contact archway@mcmaster.ca if you have questions.

Are we still supposed to purchase textbooks or will those be provided online as well? If so, how will I purchase my textbooks?

This will be specified on the course outline. Textbooks can be purchased on the Campus Store website.

When will supply lists be available so students can order their supplies/books in time for the fall?

Supply lists are available to students starting Wednesday, August 12, at noon. Check out the Campus Store website for more details.

Are varsity sports cancelled this fall?

Ontario University Athletics has cancelled all varsity sports until the end of 2020, as has the Atlantic conference and Canada West conference.

How will co-op work this year?

Co-ops can range from four to 16 months, depending on the job description the company provides. Co-op requirements and assistance can be different for each Faculty. Co-op offices and Faculties help students network with businesses in order to find and apply for jobs. For

Where will students live if residence is still limited in the winter?

McMaster Housing and Conference Services also oversees an office dedicated to off-campus housing resources. There are many, many student housing opportunities near campus (within a 10-minute walk), with even more in Hamilton along bus routes.

The Archway program will be delivering some content related to how to find/choose roommates, finding suitable off-campus housing and everything else they need to successfully live off-campus. We’ll be starting this around November–January, which is the typical time of year when students usually start searching for housing.

Will the library be open on campus if you want to use it?

The library is currently closed and will remain closed while the campus is closed. As campus services re-open, we’re looking forward to welcoming students back into the library provided it’s safe to do so.

How can we access Mac Start and Student Accessibility Services?

Please visit the Student Accessibility Services (SAS) website for further information on Mac Start.

Will consideration be given in the case of internet issues? Will there be penalties if you cannot access internet in time to complete assignments?

If students have trouble with their internet and it affects school work and assignments or examinations, is recommended students contact their professor individually, either by making an appointment or attending their virtual office hours. All penalties for specific classes are at the liberty of the professor, not necessarily the university as a whole.

Online learning tools

Where can I find Avenue to Learn?

You can access Avenue to Learn at avenue.mcmaster.ca/.

If a student’s grades are posted on Avenue to Learn, will they also be on the grades section of MOSAIC? Or are the two separate?

Grades for all courses will be posted both on Avenue to Learn and MOSAIC. For Avenue to Learn, you will likely find individual assignments and quiz grades posted throughout the course. MOSIAC is only where your final, official grades will be posted after each semester ends.

After students enrol in their courses, where and when will they be able to view the tuition fees?

You can view tuition fees in the Student Centre of MOSAIC.

When will students get access to Avenue to Learn?

Once your MacID is active and functional, you should be able to log in to Avenue to Learn. Students should keep in mind that your courses may not show up on Avenue to Learn until classes start in September.

What is Microsoft Teams?

Microsoft Teams is a web and video conferencing tool that allows you to have video or audio calls and text chats or to collaborate on documents with peers. Microsoft Teams may also be used by some professors during the fall term to deliver lectures online.

Is it mandatory for students to put their information on the profile section of Avenue to Learn?

No, it is not mandatory to fill out the profile section on Avenue to Learn. This is up to you. Some students do fill it out, while others do not.

How can students download the Microsoft Teams app?

Go to your app store and search “Microsoft Teams” or just “Teams.”

Is there a way to turn on desktop notifications for Teams without sound?

Yes, there is. Learn how to adjust the settings to suit your needs on the McMaster Office 365 website.

How do professors prefer to be contacted — through email, Microsoft Teams or something else?

The preferred method of contact will vary with each instructor. Instructors will share with you how they prefer to be contacted.

How do students set up Office 365 for McMaster?

Information on how to set up Office 365 is available here on the McMaster Office 365 website.

Is Avenue to Learn within Office 365?

No, Avenue to Learn is a separate website. Access the platform at avenue.mcmaster.ca.

Are there any apps or programs that would be good for scheduling and setting up to-do lists?

Trello is a free app online that is great for lists. You can also use your Outlook calendar and Teams account.

Finances

When are tuition fees due? How will students be notified?

Tuition fees for all students will be due by September 25, 2020. After this date, students will begin to incur late fees. Students will get email reminders for this.

How and when would we be able to access the letter for RESP withdrawal?

RESP Forms can be uploaded to MacDrive: macdrive.mcmaster.ca/u/d/db87a766aea94c33aa94/.

How do students fill out the request form for RESP enrolment verification letter?

RESP Forms can be uploaded to MacDrive: macdrive.mcmaster.ca/u/d/db87a766aea94c33aa94/.

For entrance awards, do you need to still maintain the listed average?

If your final admission averages change, the value of your entrance award will change as well. You also need to maintain a full-time course load during the fall/winter term at McMaster.

Do I have to request another RESP confirmation of enrolment form for the winter semester?

It’s recommended that you enrol for both the fall and winter semesters so to complete your RESP form for the full year.

Can we pay our tuition in installments through MOSAIC?

Visit the Registrar’s website to learn about payment methods.

For payment plans, there is a payment plan fee of $80 per term. You can enrol in the payment plan through MOSAIC after September 16.

What is an RESP?

An RESP is a Registered Education Savings Plan that some people have to help them pay for school.

When will tuition and fees be posted?

Tuition and fees will be posted to your McMaster student account on MOSAIC starting August 5.

What are some funding opportunities to consider?

Things such as bursaries and awards would be considered “free money.” There are scholarships available through McMaster, as well as many external scholarships.

If you are eligible for OSAP funding, the grant portion does not have to be paid back. You do not have to take the loan portion to keep the grant funds.

Every student, regardless of whether you worked or had any income, should file their taxes each year to in order to qualify for the Trillium and GST benefits. These benefits can amount to over $1000 and are virtually assured to those whose income is low. Additionally, filing your taxes will generate a Climate Action Incentive refund of $224.

How do students file a tax return if they had no income for a year?

The Student Success Centre has great information on taxes available on the Mac’s Money Centre website. There is a section on the website for taxes.

Students can also make money coaching appointments on OSCARplus > Student Success Centre > Appointments > Mac’s Money Centre to have an expert explain the process. We also offer services to help students file their taxes.

Who can students contact regarding entrance scholarships at McMaster?

Visit the Registrar’s website for information on entrance scholarships.

International students

Is online learning accessible for international students?

Yes, international students can take online classes. You can discuss any concerns with professors directly

How will we be able to perform labs if we are an international student?

All decisions concerning teaching strategies and examinations are at the discretion of the
professors. Instructors are responsible for designing their courses, and as a result, each class
may work differently. If you have concerns about a specific course that you are enrolled in, contact your professor

How will international students be able to obtain materials for courses, such as textbooks, with the fall term online?

Course materials that are required will vary from course to course. Some instructors may utilize online/PDF textbooks this semester, others may require students to purchase physical books. Students will be able to order books from the Campus Store and have them delivered if needed

How will online courses work for the various time zones?

It is up to the professor whether classes will be virtual or online and whether they will be uploaded on class websites. Tutorials will be the same, it is up to the instructors to decide on the method. You can discuss concerns with instructors, as they want students to succeed.

Is it possible to take first-year Engineering courses in China local universities?

You will have an academic advising appointment and all courses will be discussed in that appointment.

How will fee payments work for international students if they do not have a local bank account? Will it be an international wire transfer?

A bank account is not needed in order to make payment to McMaster. CIBC International Student Pay is the preferred choice of the University. Here is the link for more information on how to make payment for International students: https://registrar.mcmaster.ca/payment-methods/#tab-2

Is it mandatory to get the study permit before online school starts?

We recommend that students apply for their study permits just as they would if they would be coming to Canada physically. In order for the time spent studying online to count towards the student’s post-graduation work permit, once they complete studies, a student needs to be “approved in principle” from IRCC. If there is no approval from IRCC then the time spent studying online will not count. Also no one knows what will happen tomorrow. Therefore, it is strongly recommended that all students apply for their study permits regardless if they are studying outside of Canada.

Will international students be the priority for residence if it opens for the winter term?

In any normal year, all first-year International students are given priority in residence. That will continue once we do go back to in-person.

Do students need to invest in any software licenses to access the online platforms?

There are many free software licenses available to students, allowing them to connect to their peers and courses. More details are available on the Technology Resources for Students page. Each Faculty will also provide more details about any additional software that might be required.

I’m an international student and I don’t work. Can I file taxes for tuition and other things?

You can find information on paying your taxes as an international student on the Mac’s Money Centre website. Review the tab: I’m an international student. Can I file my taxes?

Are international students eligible for bursaries?

International students are not eligible to bursary funding in the first year of studies. However, there are supports for you in the case of an unexpected emergency that is unrelated to tuition. Visit the Registrar’s Emergency Financial Aid page for more information.

Is the work program open to International Students?

Visit the Registrar’s website under the self-service options and you can find more under the international student work options.

Discover other SSC academic events and programs, including the Summer Writing Program (July) and Academic Skills Prep Series (July–August).

Learn more