The International and Exchange Student Experience team’s here to support you. Feel free to connect with us if you have questions or concerns about:

• Academic performance or personal concerns
• Adjusting to living in Hamilton
• Immigration
• Understanding your health insurance
• Accessing campus resources
• And more

Book an appointment on OSCARplus (under Student Success Centre > Appointments > International Student Services). Or, visit us on Mondays and Thursdays, 1:30 p.m. to 4:00 p.m. and Tuesdays and Fridays, 9:00 a.m. to 12:00 p.m.

The Student Wellness Centre is the place on campus to address your wellness needs. They provide a range of counselling options, medical services and wellness programs so that you can get the most out of your McMaster experience, academically and personally.

• Counselling: Learn how to access options for mental health and wellness counselling.
• Resources (varied availability): Discover a collection of mental health resources and ways to get non-urgent help outside of clinic hours.
• Crisis support (including 24/7 options): Find out how to get crisis and emergency support, whether you’re on or off campus.
• Emergency Numbers:
  • Emergency: 911
  • McMaster Security Services: 905-522-4135

Visit their website for a full breakdown of all the resources open to you during the winter break.

Good2Talk is a free, confidential helpline providing professional counselling, information and referrals for mental health, addiction and well-being. This service is available 24/7, 365 days a year. Options are available via phone call, text, online forums and more.

• You can contact a trained, volunteer crisis responder 24/7 by texting GOOD2TALKON to 686868.
• You can contact a professional counsellor 24/7 by calling 1-866-925-5454.

Feel better faster with access to over 150+ video sessions that provide scientifically researched content to help you build life skills, engage in professional development, and explore common concerns, such as stress, anxiety and depression.

Hamilton’s crisis line is answered 24 hours a day, 7 days a week. The COAST mobile team, consisting of a mental health worker and a police officer, will respond to crisis calls between the hours of 8:00 a.m. and 1:00 p.m. ET daily.

Barrett Centre for Crisis Support provides a safe environment in the community and responds to the needs of individuals, 16 years of age and older, who experience a mental health crisis and do not require a hospital stay. We provide confidential and free services 24 hours a day, 365 days a year.

• 24 Hour Crisis Line: 905-529-7878
• Toll Free: 1-844-777-3571